What are comments? How are comments different from replies?

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Replies help the team get a direct answer to the question of the chatlet, e.g the total sales for today. Whereas, all discussion around the topic of a chatlet can happen through 'comments'. Comments stay threaded to the parent chatlet, just like their ‘replies’ and are filed away. This helps the readers to quickly understand the context of each comment unlike unstructured chat.

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